Accounts Receivable and Collections Manager

Tech Stack

RECEIVABLE
COLLECTIONS
ACCOUNTS
PROCESSES
SUPPORT
MANAGER
CUSTOMER
ENSURE
OVERDUE
SPECIALISTS

Job Description

Overview: Showroom is seeking an experienced and detail-oriented Accounts Receivable (AR) and Collections Manager to join our dynamic and growing finance team.

The AR & Collections Manager will oversee the accounts receivable and collections processes of the company to ensure timely and accurate billing, payments, and collections.

This role will manage a team of AR  and Collections specialists, maintain relationships with clients, and implement strategies to optimize cash flow and reduce bad debts.Responsibilities: Accounts Receivable Management: Oversee the entire accounts receivable function, ensuring accurate invoicing and timely payments from clients.

Monitor customer accounts for delayed payments, discrepancies, and other potential issues.

Ensure proper and timely recording of transactions in the accounting system.

Review aging reports regularly and implement strategies to minimize outstanding receivables.

Manage the application of customer payments, credit memos, and adjustments.

Collections: Develop and manage the collections process to minimize overdue accounts and bad debts.

Direct and support the collections team in communicating with clients about overdue payments.

Collaborate with the sales and customer service teams to resolve any disputes or billing issues.

Negotiate payment plans with delinquent customers where necessary.

Initiate legal proceedings against debtors when required, coordinating with legal counsel if necessary.

Team Leadership: Lead, train, and mentor a team of accounts receivable specialists.

Conduct performance evaluations, set goals, and provide ongoing coaching.

Ensure team members are aligned with department and organizational goals.

Process Improvement: Analyze current processes and systems, and recommend improvements to increase efficiency and accuracy.

Implement and maintain AR and collections policies and procedures.

Collaborate with IT and other departments to ensure systems support AR and collections processes effectively.

Reporting & Compliance: Prepare and present regular reports on AR performance, including cash flow forecasts and key metrics like Days Sales Outstanding (DSO).

Ensure compliance with internal financial policies and procedures, as well as any external regulatory requirements.

Collaborate with external auditors during audits and provide necessary documentation.