Production Associate

Tech Stack

GOOD
ABILITY
PRODUCTION
ASSOCIATE
SERVICE
HIRE
PIPELINE
MORTGAGE
PROCESSES
CUSTOMER
INTERACTIONS

Job Description

At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.

We promote innovation and are purposefully dynamic in our growth processes.

We change, not just for the good of ourselves, but for the good of everyone involved.

We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives.

We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts.

Service First Mortgage is currently hiring for a Production Associate.The Production Associate duties include: Representing the company in a professional manner and providing an exceptional level of customer service in all interactions and functions of the position.

Ordering MI quotes and Deed Searches.

Pulling disclosure links and reviewing / correcting AUS errors.

Communicating effectively and quickly to all parties, both internally and externally, about timelines and expectations to ensure all loans close on time.

Following up with borrowers for items needed for loan submission.

Pipeline management, including scheduled pipeline reviews, daily tracking and weekly status calls to customers.

Utilization of designated Sales tools and reporting methods.