ZeroFox seeks a Customer Solutions Marketing Manager to drive customer adoption and growth through product lines of an industry leading digital risk protection solution.

Their mission is to drive growth and retention by identifying, prioritizing, managing and launching product-led customer marketing campaigns.

This person will report to the Director of Growth Marketing but will work closely with Product Marketing, Account Management and Customer Success teams.This role will prioritize hybrid candidates in our Baltimore office, which is bustling with creative energy, team collaborations, and a fun culture.

We will also accept applications for remote candidates.If you have a passion for identifying strategic initiatives, cross team collaboration, product-led marketing and effective communication, we’ve got an exciting opportunity for you!

Role and responsibilities Identify areas of opportunity through robust customer data sets to build campaigns that generate pipeline related to adoption, retention and renewal cycles Manage effective, integrated campaigns that are cross functionally strategized and executed with customer success, account management and product teams Lead a team of marketers through elements of campaign preparation and execution such as ideal metrics, customer segmentations, content creation and AM enablement Build a team of stakeholders to align on campaign messaging, goals and objectives; Provide routine updates on asset preparation, campaign performance, pipeline generated, revenue closed and more Partner with customer teams to deliver exceptional customer experiences across our customer lifecycle, from onboarding to renewal to technical support communications Create and lead a customer advocacy strategy that fuels customer and demand efforts; Prioritize customer accounts on an annual basis to pursue in the year Identify and activate ongoing optimizations to global customer marketing activities through data analytics and modern digital solutions