The Project Manager (PM) works with the PreSales and Sales teams to initiate the start of a technical implementation.

Following the methodology set in place, the PM utilizes internal systems to create, track and update the defined scope of work and specific tasks.

Critical to the position is the level of communication between the PM, the client, the internal resources, the sales team, consultants, and vendors.

Projects range in size and complexity and there will be multiple projects in flight at any given time.

Status updates internally and externally are expected on a weekly basis, with project close out and profitability reports due at the end of each project.

ResponsibilitiesProjects·        Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.·        Explains and presents complex ideas.·        Ensures project documents are complete, current, and stored appropriately.·        Prepares for engagement reviews and quality assurance procedures.·        Reviews deliverables prepared by team before passing to client.

Management·        Manages day-to-day operational aspects of a project and scope.·        Manages own time and that of others; develops plans for work activities over the medium/long term.

·        Identifies resources needed and individual responsibilities.·        Effectively applies our methodology and enforces project standards.·        Uses knowledge to focus work and drive improvements.

Issues·        Minimizes our exposure and risk on projects.·        Anticipates potential objections and prepares the case accordingly.·        Anticipates internal/external business issues and developments.·        Anticipates patterns and links; looks beyond the immediate problem to the wider implications.

Technical Understanding·        Possesses a general understanding in the areas of network, server, virtualization, and desktop design.·        Maintains awareness of new and emerging technologies and the potential application on client engagements.

Project Accounting·        Tracks and reports project team hours on a weekly basis.·        Manages project budget.·        Follows up with clients, when necessary, regarding change orders.·        Manages costs, profitability, and utilization for assigned projects.·        Prepares cost and profitability reporting, actual versus budget, including analysis.

Client Management·        Manages day-to-day client interaction on projects.·        Sets and manages client expectations.·        Develops lasting relationships with client personnel that foster client ties.·        Continually seeks opportunities to increase customer satisfaction and deepen client relationships.