Remote Personal Injury Intake Specialist

Tech Stack

LAW
FIRM
INJURY
CLIENTS
PROSPECTIVE
CLIENT
SPECIALIST
MURPHY
PERSONAL
WORK

Job Description

ALL APPLICANTS WILL REMAIN CONFIDENTIALPlease note: This position requires previous administrative experience in a legal setting.Marin, Barrett, and Murphy Law Firm is seeking a Personal Injury Intake Specialist to join their team.

As an intake specialist, you will be responsible for managing inbound calls, qualifying potential clients, and providing a high level of customer service.

You’ll work with prospective clients to determine eligibility and potential the value of their cases, while also making sure they feel comfortable with the firm and understand what services we can provide.

The Marin, Barrett, and Murphy Law Firm is a plaintiff’s personal injury law firm with a nationwide outreach.

Our attorneys are dedicated to protecting the rights of those who have suffered severe injuries and whose lives have been forever changed due to the negligence of others.

As a remote Personal Injury Intake Specialist, you will have the opportunity to work with one of the top rated law firms in the country, and make a difference in the lives of those who have been wronged.Responsibilities Manage inbound calls with a high level of customer service Conduct interviews with prospective clients to qualify and gather necessary information Complete client intake forms and manage client communication Use empathy to connect with prospective clients and help them understand the legal process Demonstrate excellent telephone communication skills and the ability to quickly build rapport Effectively communicate the services offered by the law firm to individual clients Work with case management software and other computer programs to manage client information