Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities.

We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement.

We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions.

As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is looking for an experienced Program Analyst Lead to support Veterans Affairs.

As a Program Analyst Lead, you lead a team that will apply advanced consulting and planning or extensive technical expertise in resolving high-visibility client initiatives.

You and your team will gather, compile, and analyze source data to provide information for data driven decisions.

You’ll work with program leadership to develop metrics, analysis and have daily interactions with multiple client stakeholders.

You will guide junior team members and ensure projects stay on task and schedule.

Additionally, you will create the tools necessary to inform the client and make recommendations for improvement to program leadership.

Impact the client organization by contributing to program strategy and helping to improve delivery and measure program impact.

Join us and help improve the Enterprise Monitoring and Event Management of the VA.   Responsibilities  Lead and mentor a team of analysts, ensuring high-quality project delivery, on-time execution, and professional development.

Collect, compile, and analyze data to support strategic decision-making and provide actionable insights for clients.

Build and maintain relationships with client stakeholders, ensuring alignment on goals, deliverables, and expectations.

Develop key metrics, create reports, and provide data-driven insights to track program success and inform strategy.

Contribute to program strategy, identify areas for optimization, and recommend improvements for enhanced client outcomes.

Oversee project timelines and milestones, ensuring team stays on track and proactively addressing risks and issues.

Create and maintain tools for data collection, analysis, and reporting, while continuously improving processes.

Measure and track program impact, providing insights to clients and leadership on effectiveness and value.

Collaborate with cross-functional teams to align on program goals, share best practices, and drive successful execution.

Stay current with industry trends and tools to inform program improvements and enhance client results.