Quality Assurance Specialist
Tech Stack
Job Description
BW KENNEDY, a leader in the luxury residential renovation market, is currently seeking a detail-oriented Quality Assurance Specialist to join our team.
Known for our commitment to excellence and customer satisfaction, we strive to deliver the highest quality in every project.
In this role, you will be pivotal in maintaining our standards by overseeing quality control processes and ensuring that all projects meet or exceed client expectations.Key Responsibilities: Develop and implement quality assurance protocols and guidelines for renovation projects.
Conduct regular site inspections to ensure compliance with quality standards and regulations.
Assess subcontractor and material quality, identifying issues and ensuring corrective actions are taken.
Collaborate with project managers and teams to review project plans and specifications for quality requirements.
Document findings, report non-conformities, and suggest improvements for quality enhancement.
Facilitate quality audits and assist in training staff on quality standards and best practices.
Monitor customer feedback and assist in improving processes to enhance customer satisfaction.
Stay updated on industry quality assurance trends and regulatory changes.