The House of Mercier is seeking a Freelance Chat Moderator to join our remote team.

In this role, you will play a key part in moderating live chat sessions, ensuring that interactions are respectful, informative, and comply with community guidelines.

You will engage with a diverse community of users and help maintain a positive online environment.

If you are passionate about online community building and enjoy facilitating engaging conversations, we would love to hear from you!

Responsibilities Oversee live chat interactions to ensure adherence to community standards.

Engage with users, fostering a welcoming and supportive atmosphere.

Quickly identify and resolve any inappropriate behavior or content during chats.

Assist users with inquiries related to chat policies and community guidelines.

Collaborate with fellow moderators to enhance moderation techniques and improve user experience.

Monitor chat interactions for trends and provide feedback on community concerns.

Participate in training sessions to stay updated on best practices and community standards.