Senior Technical Writer

Tech Stack

TECHNICAL WRITING
MADCAP
DOCUSAURUS
API
CSS

Job Description

(2249)N-iX is looking for a Senior Technical Writer to join the E-Commerce project.Your Responsibilities Plan and create technical documentation for our e-commerce platform and APIs in cooperation with product managers Work closely with product owners to understand the how and why behind tools´ features Work with software development teams to document new and changing product features and offering, ensuring documentation accuracy, quality, and usabilityOrganize and manage your work as part of a self-organized team and meet commitments Work with other technical writers on information design & architecture, user experience, and process enhancements Get hands-on with our platform & gather content for documentation by various means, including direct interaction and use of platform tools Manage publication of documentation websites via documentation solutions like MadCap Flare, Readme.io, and Docusaurus Contribute to improving our existing documentation and maintain platform knowledge Your Background Spoken and written English at native-speaker level Strong technical understanding of software, web technologies, and technical proficiencies in SaaS At least 5+ years of experience in writing technical publications for software products, ideally APIs Excellent verbal and written communication skills; ability to write clear and concise content University degree in Technical Communication or equivalent Knowledge of topic-based authoring, single-source publishing, and structured writing Efficiency with modern documentation technology stack including Madcap, static site generators (Docusaurus), Jira, Git, and a docs-as-code approach Experience with development concepts and tools (source code management, code review, and CI/CD) Familiarity with and previous experience working in an agile environment which translates in grasping complex technical concepts and handling complex tasks in a timely manner Ability to operate under ambiguity and manage your own time Experience with XML, HTML, and CSS Precision and attention to detail Ability to think for yourself and creativity in conveying information most effectivelyFamiliarity with the Microsoft Writing Style Guide and the ability to write consistently in this styleWe offer:Flexible working format - remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefits