Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise.

Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health.

Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily.

Acentra Health offers you unparalleled opportunities.

In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Service Support Facilitator to join our growing team.Job Summary:The CSED Waiver Service Support Facilitator is vital to the program's success by conducting initial and annual assessments which are used in determining medical eligibility and levels of Wrap Facilitation for program members.

These are crucial for the member's planning team in guiding their Person Centered Plan of Care.

The facilitator will assist in the process of redetermining medical eligibility through initial and annual assessments.

*Position is remote within the State of West Virginia or bordering West Virginia.

Job Responsibilities: Schedule, conduct and appropriately document member assessments within prescribed timelines Enter assessment data into the web system Participate in inter-rater activities to ensure consistency in the administration of the assessment instruments and adherence to assessment protocols Participate in monthly Waiver staff meetings, quarterly all-staff meetings and other required training and meetings as necessary Support in overseeing department procedures and participating in quality assurance/improvement initiatives Conduct educational sessions for family members and agencies, covering policies related to assessments Complete satisfaction survey with a focus on achieving positive results from respondent feedback Other duties as assigned