Are you passionate about keeping IT operations organized, efficient, and running smoothly?

Do you excel in coordinating tech-related tasks, supporting IT teams, and ensuring users have the technical resources they need?

If you’re ready to be the backbone of IT support and organization, our client has the ideal role for you.

We’re looking for an IT Coordinator (aka The Tech Organizer) to streamline IT processes, manage resources, and support effective communication across IT teams.As an IT Coordinator at our client, you’ll play a vital role in coordinating IT activities, managing schedules, and assisting with project tasks.

Your role will be essential in helping IT teams stay organized, on schedule, and aligned with organizational goals.Key Responsibilities: Coordinate IT Support and Operations: Act as a central point of contact for IT support requests, prioritizing and dispatching tasks to relevant team members.

You’ll ensure support tickets are managed efficiently and keep users updated on issue resolution.

Assist with IT Project Planning and Scheduling: Support IT project managers with scheduling, resource allocation, and task tracking.

You’ll coordinate project activities, ensuring deadlines are met and stakeholders are informed of project status.

Manage IT Inventory and Procurement: Track hardware, software, and other IT assets, ensuring that equipment is available and well-maintained.

You’ll coordinate with vendors to procure necessary items and keep inventory records up-to-date.

Facilitate Communication Between IT and Other Departments: Serve as a liaison between IT and other departments, ensuring that technical needs are understood and addressed.

You’ll assist in gathering requirements, providing updates, and facilitating meetings.

Maintain IT Documentation and Records: Create and organize documentation for IT processes, systems, and user guides.

You’ll ensure that all team members have access to up-to-date information for consistent, reliable support.

Assist with IT Training and Onboarding: Help new hires get set up with IT systems, providing guidance on basic software, security protocols, and other resources.

You’ll support training sessions for users as needed.

Track and Report on IT Performance Metrics: Monitor and report on key performance indicators (KPIs) related to IT support, ticket resolution, and project milestones.

You’ll provide insights to improve operational efficiency and user satisfaction.