Federal Program Manager

Tech Stack

AGENCY
PROGRAM
PROJECTS
PROGRAMS
MANAGER
VARIOUS
SUPPORT
CHANNEL
MANAGEMENT
FEDERAL

Job Description

Company Description:Where Technology Meets TrustHirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions.

Our mission is to empower a secure, connected world through digital innovation.

Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets—ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations—we secure the people and places that underpin our daily lives.With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation.

At Hirsch, every individual and action holds significance.

We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes.Hirsch Values:Authenticity, Innovation, and Trust in TechnologyAuthenticity: We use clear language to make technology accessible to everyone, from experts to beginners.

We are straightforward and easy to understand.Innovation: We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists.

We build for today's world while anticipating tomorrow's needs.Trust: With over 43 years of industry experience, we are a global leader in physical security and digital identity solutions.

We are accessible and audience-focused.Job Summary: The Federal Program Manager will assume a critical role in our organization, responsible for program management, business development, and maintaining customer relationships with both the agency end-users and Hirsch channel partners.

This position entails overseeing the delivery of program output/products, which involves managing a portfolio of projects and programs and coordinating teams working on various projects.

The Program Manager will primarily support three to five Hirsch end-user Federal agency customers and their associated channel partners involved in supporting these agencies and projects.Responsibilities: • Oversee daily management throughout the life cycle of the agency program.• Define program controls, including processes, procedures, reporting, etc., to effectively manage the specific agency program.• Plan the overall program and monitor progress to ensure milestones are achieved across various projects, site deployments, and programs.• Manage program revenue expectations and goals.• Address and resolve risks and issues that may arise during the program's life cycle.• Coordinate projects and dependencies between various projects and programs within the agency program.• Efficiently allocate and utilize both internal and external resources across the program.• Manage stakeholders involved in the program's projects and programs.• Ensure that deliverables align across all projects and programs within the program.• Develop tactical implementation plans and coordinate channel partner area and branch activities for consistent execution across all program elements.• Assess and negotiate resources required, aiding in deployment and training at all channel partner levels to ensure compliance with the program.• Serve as Hirsch's focal point and entry for channel partners in support of the program.• Track and monitor key implementation milestones and results against performance goals, taking corrective actions as needed.• Provide regular, consistent reporting to all internal and external stakeholders.• Identify and quantify long-term growth opportunities within the agency program.• Conduct interactive training and education sessions on program issues and opportunities for various audiences, including executive management, sales, services, corporate marketing, etc.