Customer Service Representative
Tech Stack
Job Description
Job OverviewAt Squeaky Clean and Green, we pride ourselves on providing exceptional service to our customers.
We are looking for a personable and proactive Customer Service Representative to join our team.
In this role, you will be the frontline contact for our clients, helping to answer inquiries, resolve issues, and provide detailed information about our services.
Your strong communication skills and problem-solving abilities will be key to ensuring customer satisfaction and fostering loyalty.Responsibilities:Manage incoming customer inquiries through various channels including phone, email, and chatProvide accurate information about our services and pricingTroubleshoot issues and provide solutions in a timely mannerMaintain detailed records of customer interactions and feedbackCollaborate with other team members to address customer needsAssist with scheduling and coordinating service appointmentsFollow up with customers to ensure their needs are met and satisfaction is achievedPromote our company’s eco-friendly services and values