Please note: This position does not require a credit report or any financial information submission as part of the application process.

Additionally, any official communication regarding this position will only come from an email address ending in @lumatahealth.com.About Lumata Health: Blindness is a devastating—but largely preventable—consequence of poorly managed chronic eye diseases like glaucoma, diabetic retinopathy, and age-related macular degeneration.

The prevalence of these debilitating diseases is expected to double between 2020 and 2050, outpacing the capacity of providers and contributing to the rising cost of eye disorders in the US, which already exceeds $99B in direct medical costs annually.

In over 95% of cases, disease progression can be slowed or stopped; preserving vision and extending health span.

But it requires tailored, timely, intelligent patient engagement throughout the patient’s lifelong care journey.

Lumata Health is leading the way in leveraging data-driven virtual care management to address this large and rapidly growing problem.

Built with $2M in funding support from the National Eye Institute, Lumata Health’s Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coordinators.

Lumata takes a holistic approach to care—combining behavioral and psychosocial information with clinical data to create tailored, high-impact touchpoints.

In addition to promoting compliance, we help patients with things like financial assistance programs, prescriptions and refills, insurance issues, transportation to visits, understanding their disease and care plan, and coordinating care with other providers.

With direct medical record access to hundreds of thousands of patients with vision-threatening chronic eye diseases and partnerships with over 800 eye care specialists in 32 states, Lumata Health is driving better outcomes and reducing cost at scale, one patient at a time.Position Overview: As a Continuous Care Coach, you will be responsible for assessing, coordinating, and managing the care needs of patients with chronic eye diseases.

You will work closely with patients, their families, healthcare providers, and our internal teams to develop and implement personalized care plans that address their specific requirements.

Your primary goal will be to ensure that patients receive high-quality care and support throughout their journey.

Top candidates will have the ability to enthusiastically interact with up to 15 patients per day to provide encouragement, empathy, and support.**This role is 100% remote with no face-to-face contact with patients.Job Type: Full-timeSchedule: 8-hour shift Monday to Friday Training Schedule: 4 Weeks (7am-4pm CST) Typical Work Schedules ranging from 8am-8pm PST, MST, CST and EST- Applicants from all time zones welcome to apply.

Note: Hours are subject to change based on business needs.Pay: $20.00 - $23.00 per hourEssential Functions: Communication and engagement with patient, family members, guardian or caretaker, surrogate decision makers, and/or other professionals regarding aspects of care Communication with home health agencies and other community services utilized by the patient Collection of health outcomes data and registry documentation Patient and/or family/caregiver education to support self-management, independent living, and activities of daily living Assessment and support for treatment regimen adherence and medication management Identification of available community and health resources Facilitating access to care and services needed by the patient and/or family Ongoing review of patient status, including review of laboratory and other studies not reported as part of an E/M service Development, communication, and maintenance of a comprehensive or disease-specific care plan