Fullfillment and Logistics Manager
Tech Stack
Job Description
The Fulfillment and Logistics Manager will work closely with leadership to ensure a superior client experience from order to fulfillment.
They will manage the fulfillment of all orders from our private client base, both in-person and via ecommerce, ensuring a safe, clear and effortless arrival to destinations worldwide.
They will work closely with our shipping partners to direct and coordinate fast-paced shipping campaigns throughout the year.
To achieve the above, the Fulfillment and Logistics Manager must be a self-motivated, proactive, organized, detail-oriented individual who has a clear sense of agency and thrives in an independent working environment.
They will be adept at developing productive working relationships with management, co-workers and other key partners in our business, managing a leadership-directed schedule of daily, weekly, monthly and quarterly tasks.
Working with MAKK Wine, LLC and its divisions (Antica Terra, Lillian, Yes Society, Coriolis, the Glories, Beauty School) means taking pride in your work, caring for our clients, and supporting our relationships with grace, professionalism and integrity.
PRIMARY RESPONSIBILITIESAct as liaison between Antica Terra, Yes Society, and all external shipping partners Manage and confirm all inventory transfers and movements Manage an inventory dashboard, reporting on low or out of stock items and all other variances Control order fulfillment processes across all ecommerce platforms.
Track and manage weather and insufficient stock holds, special state requirements, quarantines, international orders, samples, exceptions, redirects, returns, and reships.
Schedule customer shipping notifications as designed by leadership Manage client addresses and shipping requests across all platforms Procure and manage inventory of all shipment packaging Partner with the onsite team to onsite team to organize and prepare all member wine pick-ups Understand and adhere to Company environmental standards